Frequently asked questions
What is Moxa? what are the benefits?
An active ingredient in Moxa is borneol, a substance that is known for its analgesic and antiseptic properties. Borneol is often included in topical remedies to reduce pain and inflammation.
What is the benefits of Moxibustion treatment?
Who will benefited form Moxibustion?
What to take note of in every session?
After each session, you need to drink sufficient water to replenish the body fluid lost during the moxibustion treatment.
Is it advisable to do the treatment while I am having my menstruation?
No, the treatment can only be done when you are not having your menstruation.
am i suitable for Moxibustion?
Yes, Moxibustion is save and benefits to everyone even child as young as 3 years old.
How do i feel after treatment?
slight dizziness ( this is absolutely normal, as moxibustion helps to promote Qi circulations)
slight redness on the treated area
is 30 mins enough for my body?
Who can performe Moxibustion?
Only trained moxibustion therapist / TCM physicians are allowed to perform Moxibustion.
Cancellation / Rescheduling
Our goal at Refresh Group is to provide the highest quality services in a timely manner. In order to do so, we have had to implement an appointment cancellation/rescheduling policy. This policy enables us to better utilize available appointments for our clients. Your consideration is greatly appreciated.
is not refundable, but treatment is transferable
No Show Policy
A “no-show” is someone who misses a scheduled appointment without canceling or rescheduling 24 hours in advance of their scheduled appointment. “No-shows” will be charged 100% of the session amount. Session amount is different than the price listed on our booking page. If a client accumulates 3 “No-shows”, he or she may be black listed.
Can i buy more than 2 promo deals?
As this promotion is only for new customers who had not received any Moxibustion treatment from Refresh are welcome to make an appointment with us.