shutterstock_1230483583.jpg

TCM HOME

Why US?

Convenient 

we arrange our team to the location at your convenience. 

Home/ Office

Fully qualified 

All TCM physicians are experience and TCMBP registered.

Therapist are highly qualified with years of experiences

Reliable

we have a total of 8 outlets operates more than 10 years and our company still growing. 

Hygiene

All staffs are fully trained to the latest hygiene measure of the government 

No Hidden Cost

TCM Home Service charges $50 (Peak Hours)/

$30 (Non-Peak Hours) trip. 

Privacy

We strive to provide the best quality, value & service to meet the experience of having treatments at our premises

How to Book?

Select and Book

  • Booking will confirm within 24hours.

  • Booking will only be confirmed when payment is fully made

  • Cancellation must be notified at least 24hrs in advance.

  • A minimum of 60 mins service is required for each session

  • Female and Male Physicians/ Therapists are available

Payment Method

  • Online payment: PayPal / Credit card 

  • PayNow: UEN 200511023H 

TCM Home Service

Frequently Asked Questions

How to book the TCM Home Service?

Step 1: Select your treatment 

Step 2: Choose your preferred time and date

Step 3: Place your booking

Step 4:  Confirmation will send you within 24hours

Step 5: Make payment

 

** there will be a surcharge of $30 ( appointment from 3pm-5:59pm) or $50 (appointment from 6pm-8pm)**

**Price above is not included of TCM Home surcharge **

New clients are required to pay $200 as deposit, will refund

Is TCM surcharge charged per person?

No. We charge per trip ( Same address)

Is it safe to visit my house?

Yes! our team are fully geared with mask, alcohol spray and hand sanitizer. Also, we disinfect our tools and uses disposable bed sheets for every customer. we will also take customers temperature before we start the treatment. 

Can I change my appointment after I made a booking and how I can re-arrange my booking?

​Yes, at least 24 hours before your appointment time or there will a rescheduling fee of $10. Do write us an email: marketing@refresh.com.sg for rescheduling 

Will my payment be forfeited if I cancel my booking?

Yes, if cancellation made less than 8 hours before your appointment time. 

More than 24 hours cancellation - 100% refund

more than 08hours cancellation - 50% refund

more than 02 hours cancellation - 0% refund

for Refresh members, the same amount worth of sessions will be deducted from your package for any cancellation. 

Refunds will be processed within 3-7 working days.

Will my payment get a refund if I cancel my booking?

​Yes, we will 100% refund the customers 24 hours before your appointment time.

How long do you need to set-up the treatment equipment?

15mins before treatment starts. 

15mins after treatment ends.

Can I request my preferred therapist?

​Yes, you may request and we will try our best to accommodate, subject to therapist/ physicians availability. 

Is there any additional charge for TCM Home Service?

We have a surcharge for peak hours & non-peak hours. 
Peak hours (3:00 pm to 5:59 pm) $50 
Non-Peak hours (6:00 pm to 8:00 pm) $30

What is the payment method?

PayPal, credit cards and PayNow 

What are the things I should know during TCM Home Service?

Prepare a nice and quiet place to fit Spa size bed (186cm x 70cm), towels ( big, medium and small) and pillow 

We are animal lovers but Please let us know in advance if you have dog(s)

Can I extend the duration of the therapy on the spot?

Yes, subject to therapists/ Physicians availability. Min 30 extension. 

Online payment only

If I am a Refresh Member can I book for TCM Home Service?

Yes. simply just submit the form. we will arrange a therapist/ physician at your house. 
Please note that TCM Home surcharge will be applied to all booking.

Join Us 

Contact Us 

General Enquiry:  9427 3800

E-mail : Feedback@refresh.com.sg

  • Refresh TCM Wellness Facebook
  • Instagram
  • Yong Kang Facebook
  • Instagram

© 2020 by Refresh Group